No one wants to place their callers on hold, but when you need to, don’t frustrate them with silence—motivate and educate your listeners with message-on-hold and voice announce solutions that provide important information about your business. Mitel offers message-on-hold, voice announce solutions, music-on-hold and ACD announcements designed to reduce caller hang-ups, increase sales, enhance your corporate image and eliminate the risk of advertising for other companies through the use of radio-on-hold. Mitel also offers interactive voice announce solutions designed specifically for cinemas and airport terminals.

For information on product and application interoperability, please contact your nearest Mitel office.

Mitel Inter-Hold Why advertise for others with radio-on-hold, or frustrate callers with silence-on-hold? Enhance your customers’ experience with a customized message-on-hold from Mitel’s Inter-Hold production services, available for businesses of all sizes. Transform an otherwise wasted opportunity into an informative and valuable experience with useful on hold messaging content—providing education and motivation for your customers, partners and suppliers. Message-on-hold and voice announce solutions are a proven revenue-producing, marketing and customer service tool. Our professionally produced programs combine licensed, personalized music-on-hold and message-on-hold programs to educate callers and increase their willingness to remain on hold.