Web-based administration and maintenance
Embedded applications are activated with a simple key code
More sophisticated features
Shares common administration interface with Call Pilot 100/150
Multi-site businesses, shares a common user interface
Available in multiple languages

Business Communications Manager (BCM) supports three main components of voice messaging: Automated Attendant, Mailboxes, and Custom Call Routing.

Automated Attendant
The Automated Attendant answers incoming calls by playing a list of options to a caller. When an option has been selected, the Automated Attendant routes the call.

Mailboxes
Voice Mailboxes store the voice messages left by callers.

CCR
Custom Call Routing (CCR) is a single-digit access application, providing callers with a series of voice prompts and call transfer options.

Other Components
Standard Voice Messaging can be upgraded to enable Unified Messaging. There are two modes of Voice mail networking supported, (AMIS) and (VPIM).Web-based administration interface.


Features

Benefits
Initial costs are reduced by allowing you to pay for additional mailboxes and applications as you grow.
Advanced features help you compete by enhancing employee productivity and improving customer satisfaction.
Risk-free application trials allow you to try and buy only the applications you've tested and approved.
Web-based management interface simplifies system administration.
Embedded applications enable you to easily add mailboxes and applications as your needs expand.